LTBS Partners with YepAI to Power Smarter eCommerce Growth

The partnership between Local Threads Brand Solutions (LTBS) and YepAI brings a new approach to eCommerce growth, combining strategic marketing expertise with AI-powered agents built to drive real business outcomes.

While LTBS focuses on brand positioning, customer acquisition, and global market expansion, YepAI enhances on-site performance through intelligent AI agents that engage customers, recover revenue, and streamline operations.

Together, this collaboration delivers a more integrated and scalable approach to eCommerce, ensuring brands don’t just attract traffic, but convert and retain it effectively.

The eCommerce Growth Challenge

Modern eCommerce brands face increasing pressure to manage customer experience, conversion rates, and operational efficiency simultaneously.

High volumes of customer inquiries, rising cart abandonment rates, and fragmented tools across support, sales, and operations create inefficiencies that limit growth. Scaling these functions traditionally requires larger teams, higher costs, and more complex systems.

That’s where YepAI comes in, introducing a unified AI-driven layer designed to simplify and optimise the entire customer journey.

The YepAI Advantage

YepAI is an AI-powered eCommerce agent platform that replaces fragmented workflows with a structured system of specialised AI agents.

At its core, YepAI deploys three dedicated AI roles:

Anna: Customer Service Automation

Handles post-purchase support and customer inquiries at scale.

1. Resolves common support tickets automatically
2. Provides real-time order tracking and updates
3. Supports multilingual communication
4. Escalates complex issues to human agents when needed

Alex: Sales & Revenue Recovery

Focuses on conversion optimisation and recovering lost revenue.

1. Detects cart abandonment and triggers recovery flows
2. Engages customers in real time during browsing
3. Delivers personalised product recommendations
4. Applies targeted promotions and discount strategies

Rita: Operations & Knowledge Support

Supports internal workflows and product knowledge access.

1. Acts as a live knowledge base for teams and customers
2. Handles product and order-related inquiries
3. Scales support during peak demand periods

By combining these three agents, YepAI creates a single, intelligent system that supports engagement, conversion, and operations across your full eCommerce funnel.

Driving Smarter eCommerce Performance

Driving smarter eCommerce performance, this partnership ensures that YepAI’s capabilities are aligned with real-world strategy and market demands. By combining AI-driven execution with LTBS’s strategic growth expertise, brands can enhance customer experience without increasing support overhead, recover lost revenue through automated and personalised engagement, and streamline operations with scalable AI support systems. The result is a more efficient, data-driven eCommerce ecosystem built for sustainable growth, reflecting a shared vision of helping brands grow smarter, not just bigger, in an increasingly competitive digital landscape.

Building the Future of AI-Driven Commerce

As AI continues to reshape eCommerce, the focus is shifting from adoption to impact. Together, LTBS and YepAI are building a model where AI is not just a support tool, but a core driver of performance, efficiency, and scalable growth. If you’re ready to see how YepAI can elevate your wholesale business, Book a Demo today.