Even big business owners can still make mistakes with their websites, and in setting up their accounts. Worst thing? They may not realize that they haven’t set things up properly with their social media.
Building brands actually requires a lot of careful consideration and complex methods that businesses need to follow to be successful. Many are still making avoidable social media mistakes that cost them engagement, trust, and growth, especially in this evolving digital landscape.
In today’s hyper-connected environment, social platforms are more than just content distribution channels, they’re vital brand-building tools to your business, but mistakes can still happen.
At Local Threads Brand Solution (LTBS), we work as a strategic growth partner to businesses striving to thrive online. Here are the six most common social media mistakes we continue to see in 2025 and how to fix them with confidence.
Many businesses push the same content across Instagram, Facebook, LinkedIn, TikTok, and X (formerly Twitter) without tailoring their messaging or format. Each platform has a distinct audience with different behaviours and expectations. What works on Instagram might flop on LinkedIn because the audiences differ significantly.
Fix this by developing a platform-specific strategy. First, ensure that your target audience is actually on the platform you're using. Invest time in identifying your customer personas, and craft your messaging to match both their interests and the nature of the platform.
Use LinkedIn for B2B messaging and professional conversations, TikTok for audiences who enjoy snappy, trend-driven content, and Instagram to engage lifestyle-oriented audiences who seek aesthetic inspiration and visual storytelling.
Random posting without clear objectives or audience intent in mind is a dangerous thing to do in the world of social media. This leads to inconsistent branding, low engagement, and wasted resources. Also, it’s easy for people to spot inauthentic content from a mile away, and if your posts feel too forced, they will just keep scrolling.
That’s why you should align well with your specific goal—whether it's brand awareness, lead generation, engagement, or customer education. It’s time to plan a social media strategy that makes your brand visible and relatable. If done right, it will help your business in the long run.
Brands focus on publishing but fail to interact. Social media is not just a platform for pushing your products or services, it is a two-way street that needs constant engagement. If you intend not to reply or have no comment, then expect zero community building, which fails that brand trust.
Social media is a two-way street. Allocate time daily for community management, even just for 15-30 minutes, to respond to DMs, reply to comments, and actively join conversations. This boosts visibility and brand loyalty, so use this opportunity to demonstrate you care for them.
Brands throw budget ads left and right without investing in consistent organic content. Paid ads can’t sustain long-term brand affinity on their own. Once the budget stops, so does visibility—and that’s a failure on your brand if you don’t make your brand relevant.
This is where balance is the key. When you use paid ads and SEO at the same time, while generating valuable, engaging, and informative content to tell your brand story, you help your brand build trust and authority in the digital marketing world.
Everyone always looks for reviews and testimonials, so why not use it more to bring out the authenticity and realness of your brand. Failing on leveraging user-generated content (UGC), testimonials, or influencer collaborations can also hurt your brand. Customers won't trust your brand until they trust who is behind it.
So it’s time to feature happy customers, repost UGC, and collaborate with nano and micro-influencers in your niche. Social proof enhances credibility and drives purchase intent. You can also repost customer photos (with credit) or test by running contests or campaigns that encourage submissions, as people trust content that comes from other users.
Relying on gut instinct rather than insights to guide content and timing is a no-no. It hurts that you're doing that to your brand. Without data, it’s nearly impossible to optimise performance or justify ROI. Social media success doesn’t happen overnight—it’s built over time.
That’s also why it’s essential to build a social media marketing strategy and make use of platform analytics and third-party tools to monitor post performance, audience behaviour, and optimal posting times.
Data is a must in this online world, so act based on the data and avoid interpreting insights that are not backed by it. The data you use drives strategy, content, and execution for consistent growth.
Australia’s social media landscape is competitive, most brands don’t fail on social media because they’re not trying, they fail because they lack a clear strategy, a consistent system, or a growth-strategy partner who knows what actually works in today’s digital landscape.
Avoiding these common mistakes can turn your brand’s social presence from inconsistent and overlooked to intentional, high-performing, and trusted.
With a few strategic pivots, you can turn your social presence into a reliable growth engine. As your strategic growth partner, LTBS helps businesses:
Book a consultation now at LTBS—your strategic growth partner. Whether you need a full audit, a campaign refresh, or an end-to-end social solution, we’re here to help your brand thrive in 2025 and beyond.